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Home Frequently Asked Questions

Frequently Asked Questions

We appreciate the world of EV charging is full of acronyms and jargon. 

In this guide, we try to simplify the language and answer the most common questions. 

What are the connector types?

Which EV connector do I need ? 

What are the types of EV charging?

What do I need to charge my EV at home? 

How fast do EV charging cables charge?

What length EV Cable do I need?

What EV cable do I need to charge at my local supermarket/public parking or service station?

What does 16 and 32 amp mean?

 

We clean up after ourselves.

Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.

PARTICIPATING BRANDS AND CUSTOMERS HAVE HELPED FUND
60+ million
Carbon-neutral orders
43+ thousand
Tonnes of carbon removed
THAT'S LIKE...
5 billion
Smartphones charged
177 million
Kilometers driven by a gasoline-powered car
HOW IT WORKS

Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.

44.01 carbon injection site in Oman
Climeworks direct air capture facility in Iceland
MAKING A DIFFERENCE

With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 60 million deliveries and removed over 43 thousand tonnes of carbon.

FUTURE-PROOFING OUR PLANET

We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.

InPlanet rock powder spread over a field
Carbon-neutral shipping with Shopify Planet
Carbon-neutral shipping on all orders
1050kg
shipping emissions removed
That's like...
2687
miles driven by an average gasoline-powered car
We fund innovations in...
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Forest
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FAQsIn this guide, we try to simplify the language and answer the most common questions.
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